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The duty to accommodate

Under the Ontario Human Rights Code, housing providers have a duty to accommodate the Code-related needs of tenants, to make sure that the housing they supply is designed to include people identified by Code grounds, and to take steps to remove any barriers that may exist, unless to do so would cause undue hardship.

This section of the Ontario Human Rights Commission website describes the duty to accommodate under these topic headings: 

  1. The legal test
  2. Principles of accommodation
  3. Inclusive design
  4. Appropriate accommodation
  5. Forms of accommodation
  6. Balancing the duty to accommodate with the needs of other tenants, including smoking
  7. Roles and responsibilities
  8. Undue hardship standard 
Produced/Updated in
2015
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