Reviewing the Low-income Energy Assistance Program

December 11, 2018
Article Source
Ontario Energy Board

The OEB is reviewing the Low-income Energy Assistance Program Emergency Financial Assistance, or LEAP EFA, and is encouraging consumers to have their say. Take our survey at

LEAP EFA provides a one-time financial grant to eligible lower-income customers who face disconnection or have been disconnected because they’ve fallen behind on their electricity or natural gas bills. Recipients can apply for the emergency financial assistance once a year.

To fund the LEAP EFA, utilities contribute 0.12 per cent of their total OEB-approved distribution revenue or $2,000, whichever is greater.

Customers apply for LEAP EFA through a social agency that has partnered with their utility. The social agency assesses the application and determines who qualifies for LEAP EFA. Eligibility is based on certain criteria, such as household income and size, and whether an applicant received a disconnection notice or has already been disconnected.

Read more: Reviewing the Low-income Energy Assistance Program