My gym sent a renewal notice and I ignored it. Do I still have to pay?

My gym sent me a renewal notice and I ignored it because I didn't want to sign up again. Do I still have to pay?

It depends.

All gym membership contracts must end after one year.

Contracts may be renewed only if the supplier complies with certain rules, including:

  • Providing you with a notice at least 30 days, but not more than 90 days, before the contract expires, that advises that the contract will be renewed.
  • Providing you with a copy of the agreement that clearly notes any and all changes.
  • Stating that the contract will not be renewed if you notify the club not to renew the contract.

If you received a renewal notice and did not respond to it, the club has the right to renew and bill you under the renewed contract.

If your membership is renewed without notice, send the company a letter asking that the contract be terminated.

You can also demand back any money paid after the original contract ended.

This answer is taken from Memberships and Services produced by Ontario Ministry of Consumer Services.

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