LEAP Emergency Financial Assistance, Customer Service, Compliance and Enforcement

November 10, 2011 (60 minutes)

This webinar is Part I of a two-part series from the Low Income Energy Network (LIEN) on the Ontario Energy Board's (OEB)  Low-Income Energy Assistance Program (LEAP). It reviews LIEN's energy poverty strategy and looks at LEAP emergency financial assistance, more flexible customer service rules, and compliance and enforcement issues. The webinar includes presentations by OEB and LIEN staff.

To watch and listen to the webinar, click on the embedded player below.

Other formats

Related files
Download the PDF in English
Presentation slides in PDF format.
Download the PPT in English
Presentation slides in PowerPoint format.

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