Cell Phone Contracts
2015 Legal Update: Please note that the enactment of Ontario's Wireless Services Agreement Act and the adoption of a new Wireless Code by the Canadian Radio-Television and Telecommunications Commission have created significant new rights for consumers that are not discussed in the Cell Phone Contracts Webinar from May 17, 2010. For more current information, please see the Quick Tips: Wireless Services Agreements in the Cell Phones Toolkit. More information is also available elsewhere on the Your Legal Rights website, and from the Ministry of Consumer Services.
Recorded on May 17, 2010 - This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at cell phone contracts, legislation and agencies that govern the cell phone industry, the rights of consumers and remedies available to them when they find their service contract untenable, and how and where to complain about an unresponsive service provider.
To view and listen to this webinar click here or watch using the embedded player below. If you cannot see the player you may need to upgrade to the latest Adobe Flash player. To view the webinar in Quicktime format, click here (27.6 MB). To listen to the audio only, click here (mp3 format 6.30 MB) or here (WAV format).