Energy Conservation Programs for People with Low Incomes

This webinar is Part II of a two-part series from the Low Income Energy Network (LIEN)  on the Ontario Energy Board's (OEB) Low-Income Energy Assistance Program (LEAP). It reviews LIEN's energy poverty strategy and looks at the targeted energy conservation programs offered by gas and electric utilities. The webinar includes presentations by representatives from Ontario Power Authority,...

Presented by:
Date:
November 15, 2011
Length:
52 minutes

Unfair Practices under the Consumer Protection Act

This interactive webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at the specific protections afforded by the Consumer Protection Act (CPA). It covers the impact of false, misleading, or deceptive representations by vendors. Case studies, including those raised by webinar attendees, illustrate how the CPA can be used to free...

Presented by:
Date:
November 14, 2011
Length:
94 minutes

LEAP Emergency Financial Assistance, Customer Service, Compliance and Enforcement

This webinar is Part I of a two-part series from the Low Income Energy Network (LIEN) on the Ontario Energy Board's (OEB)  Low-Income Energy Assistance Program (LEAP). It reviews LIEN's energy poverty strategy and looks at LEAP emergency financial assistance, more flexible customer service rules, and compliance and enforcement issues....

Presented by:
Date:
November 10, 2011
Length:
60 minutes

Re-billers and the Energy Consumer Protection Act 2010

This webinar is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. It revisits an area of concern for consumers: energy re-billing. With the passage of the Energy Consumer Protection Act, 2010 (ECPA), consumers have  enhanced protections with regard to energy re-billers, their marketing practices, and re-billing contracts entered...

Presented by:
Date:
October 17, 2011
Length:
59 minutes

Private Career Colleges Act

Recorded on January 17, 2011 (62 minutes) -  This webinar is for service providers. It is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. Many Ontarians are returning to private career colleges to upgrade their skills in a demanding job market. Also, new immigrants are often attracted to Ontario with the promise of a solid education...

Presented by:
Date:
January 17, 2011
Length:
62 minutes

Motor Vehicle Dealers Act

Recorded on October 18, 2010 (56 minutes)This webinar is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. New and used motor vehicle sales and leases in...

Presented by:
Date:
October 18, 2010
Length:
56 minutes

Pay Day Loans Act

September 13, 2010 (66 minutes) - This webinar is presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc. Many Ontarians rely on pay day loan companies to tide them over between pay cheques. For a fee, these businesses will provide a cash advance in exchange for a promise to repay the loan once the pay cheque is due.  Until recently, these...

Presented by:
Date:
September 13, 2010
Length:
66 minutes

Assisting Victims of Identity Theft

Part II of a two-part series on identity theft, this webinar reviews strategies and remedies for community workers who assist victims of identity theft. It is presented by Margaret Capes of Community Law School (Sarnia-Lambton) Inc., Dan Chometa of Consolidated Credit Counseling Services of Canada Inc., and Elaine Magil of WoodGreen Community Services. Those who are not already familiar with...

Presented by:
Date:
June 07, 2010
Length:
65 minutes

Identity Theft: An Overview

Part I of a two-part series on identity theft and presented by Dan Chometa from Consolidated Credit Counseling Services of Canada, this webinar gives an overview of identity theft, including how it happens, how to prevent it, what the signs are that show you may be a victim, and what to do about it. For Part II see:...

Presented by:
Date:
May 19, 2010
Length:
37 minutes

Cell Phone Contracts

2015 Legal Update: Please note that the enactment of Ontario's Wireless Services Agreement Act and the adoption of a new Wireless Code by the Canadian Radio-Television and Telecommunications Commission have created significant new rights for consumers that are...

Presented by:
Date:
May 17, 2010
Length:
55 minutes