If you are unable to resolve a Consumer Law problem with the business or service provider directly, contact the Ontario Ministry of Consumer Services and submit a complaint or report through their website, or call them at 1-800-889-9768.
Some community legal clinics can provide advice and support in the area of Consumer Law to low-income people in Ontario. Contact your local community legal clinic to see if they can assist you or make a referral to an organization that might be able to help. To find the community legal clinic for your area, you can check the Legal Aid Ontario website and enter your postal code or see: Service by type - Legal Clinics - General Service.
The Law Society of Upper Canada has information on its website to help you find legal assistance. Visit the Law Society's online Lawyer and Paralegal Directory or call the Law Society Referral Service (LSRS) to get the name of a lawyer.
JusticeNet is a not-for-profit service helping people in need of legal expertise, whose income is too high to access legal aid and too low to afford standard legal fees. JusticeNet is currently available to anyone living in Ontario.
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211 Ontario is an information and referral hotline that gives help in many languages. Dial 211 for free from any phone in Ontario. They take calls 24 hours a day, 7 days a week.
For general information on finding legal help visit: I need legal help, but have limited income and can't afford a lawyer. What can I do?
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Featured services for this topic
Ontario Ministry of Consumer Services
The Ministry of Consumer Services provides information on consumer rights: how to complain when you're not treated properly; how to deal with collection agencies; how to protect yourself when...Regions served:
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Law Help Ontario is Pro Bono Law Ontario's free program to help people who have civil, non-family, matters at the Small Claims Court or Superior Court in Toronto and Ottawa. The program is designed...Regions served:
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Advocacy Centre for The Elderly (ACE)
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Ontario Association of Credit Counselling Services (OACCS)
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