Resources - Vietnamese
The Long-Term Care Action Line is a service to hear concerns and complaints from persons receiving service from Long-Term Care Homes and Community Care Access Centres (CCAC). The Action Line offers service in English and French. A fact sheet is available in 19 languages.
This brochure covers these topics as they affect tenants:
- Housing is a human right - you have the right to equal treatment in housing without discrimination and harassment
- Where do housing rights apply? The Code applies to every part of buying or renting housing
- Choosing tenants - The Code says what landlords can ask when choosing tenants
- If you need accommodation for a disability or special need
- When your need affects others - balancing the needs of all tenants
- When the Code does not apply
- To make a human rights complaint
The brochure is available in video in American Sign Language on the English and French websites.
This section of the Ministry of Children and Youth Services web site has information about the Ontario Child Benefit (OCB), a benefit for low-income families payable by the provincial government. Videos in English and French, and information sheets in many languages, explain what the OCB is and how to get it.
This Ontario Energy Board web site for consumers has information about energy contracts, gas and electricity bills, energy prices and rates, and the Low-Income Energy Assistance Program (LEAP).
This web site has information about the Canada Learning Bond, Canada Education Savings Grants, and Registered Education Savings Plans, which are intended to help parents save for their children's education after high school.
This online glossary has plain-language definitions of over 5,000 legal terms in seven languages. It contains criminal law terms, court-related terms, and street language heard in court describing drugs and arms. The glossary is for people involved in court or legal processes, including non-English speakers, and people not familiar with legal terms. Note: This resource may have information that is of interest to people in Ontario, but some of the terms it includes are relevant only to British Columbia.
This brochure explains tenants' rights related to leases and tenancy agreements, evictions, and repairs and maintenance. It includes information on guidelines for rent increases.
This manual explains the Residential Tenancies Act and includes information on the Landlord and Tenant Board, moving in, rent, repairs and maintenance, privacy, ending a tenancy, and evictions. Topics covered apply to tenants across Ontario but many of the resources listed are available only in the City of Toronto.
This guide describes the Ontario Human Rights Code and the Ontario Human Rights Tribunal and defines discrimination and harassment. It has information on what to do if someone has been discriminated against because of mental illness, including how to file a complaint with the Tribunal. It defines concepts such as indirect and constructive discrimination, accommodation, and undue hardship.
One of these fact sheets has information about human rights and the right to be free from discrimination. The other has information about the right to language interpretation services at Consent and Capacity Board hearings, Ontario Review Board hearings, Mental Health court, and in other situations.