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Refugee Rights in Ontario: Information for front-line workers

Reflecting recent changes to the refugee determination process, this website provides plain language information on what the new rules mean in practical terms for people making refugee claims. This resource provides information for community organizations serving refugee claimants about the following topics:

  • Health care for refugee claimants
  • Timelines for filing documents
  • Claimants' rights to services and benefits
  • Applying on arrival or from within Canada
  • Completing the Basis of Claim form
  • What happens at the refugee hearing
  • Challenging a decision in Federal Court
  • Designated countries of origin
  • Where to find legal help

In 2015, to help users better understand the legal terms used on the site, CLEO's Refugee Rights in Ontario launched a glossary of key words and phrases used in refugee and immigration law.