Consumer Law – Consumer complaints
Unfair Practices under the Consumer Protection Act
This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at protections under the Consumer Protection Act (CPA). It covers the impact of false, misleading, or deceptive representations by vendors. Case studies, including those raised by webinar attendees, illustrate how the CPA can be used to free consumers from obligations that were improperly induced in violation of the Act. The short primer and sample case studies supplied should be reviewed prior to watching and listening to this webinar.