CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario) is committed to protecting personal information by following responsible information-handling practices in keeping with privacy laws. Our Privacy statement applies to the Your Legal Rights website.
We collect personal data you volunteer online, or when you make use of or register for our activities and services, in order to better meet your program, service, and information needs. We also use and disclose data, which does not identify individuals, for statistical purposes to develop and enhance CLEO activities and services. We may also collect personal information required to satisfy legal, government, and regulatory obligations.
If you supply us with your contact information, you may hear from us about important information concerning the CLEO activity or project in which you are involved. You may also hear from us about other CLEO projects and publications that may interest and benefit you. If you do not wish to hear about other CLEO programs, projects, or opportunities, please contact CLEO through our website at http://www.cleo.on.ca/en/contact-us.
We do not sell the personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by a government body or agency, or as permitted by law.
Links on our website
Confidentiality and security
CLEO maintains physical, electronic, and administrative safeguards that are appropriate to the type of personal information we obtain from you. CLEO staff and volunteers who have access to personal data are required to respect the confidentiality of personal information and handle it responsibly.
Our web server logs all requests including IP address, browser type, referring page, platform, file accessed, and date/time information. Log files are used in the course of server maintenance, troubleshooting, and investigation of malicious or fraudulent use of the web site. Customers that wish to maintain the privacy of their IP address(es) can choose to conduct business with CLEO by telephone or in person.
This website uses persistent cookies within visiting browsers to enable the functions of the website and for tracking performance. Specifically, cookies are used the following ways:
- Preserving and expiring visitor sessions on the site (e.g. keeping visitors signed-in after authenticating or preserving data between steps of a process; and ending the session after a period of inactivity)
- Storing font size preferences on the site
- Enabling web analytic tools (such as Google Analytics, Clicktale, and iPerceptions -- see below)
Cookies are used anonymously and without storing Personally Identifiable Information (PII). Visitors that wish to opt-out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Note that declining CLEO cookies may adversely impact site performance.
This website uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to our sites. We also track the performance of promotional links to our site using Google Analytics. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information (PII) passed to Google Analytics. Note that Google Analytics stores its data within the United States of America and is subject to US laws. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.
Third party ad networks
- Google Advertising FAQ : http://www.google.com/policies/privacy/ads/
- Opting out of Google Advertising: http://www.google.com/policies/privacy/ads/#toc-optout
E-mail mailing list subscriptions
When you subscribe to an e-mail mailing list or bulletin hosted by Your Legal Rights, you need to supply your name and an e-mail address. This e-mail address is used to deliver the mailing list messages to you through a third-party online service called Mailchimp. Your e-mail address will not be disclosed to any other mailing list subscriber, organization, website, or government agency. For more information on how Mailchimp protects client privacy see: https://mailchimp.com/legal/
If you are aware of any inaccuracy or changes in the personal information we have about you, please contact CLEO through our website at http://www.cleo.on.ca/en/contact-us
If you have a complaint or concern about CLEO's information-handling practices, we encourage you to let us know. In most cases, CLEO staff will be able to address your concern. For any inquiries about CLEO's privacy practices, please contact:
Julie Mathews, Chief Privacy Officer CLEO (Community Legal Education Ontario / Éducation juridique communautaire Ontario)
119 Spadina Ave., #600, Toronto, ON M5V 2L1 Phone: 416-408-4420 Fax: 416-408-4424 E-mail: firstname.lastname@example.org