Ontario Ministry of Government and Consumer Services

The Ministry of Government and Consumer Services provides information on consumer rights: how to complain when you're not treated properly; how to deal with collection agencies; how to protect yourself when contracting for services such as home renovations, water heater rentals, and motor vehicle purchase and repair; how to cancel a contract, and many other topics.

Please note that walk-in / counter advice is not available. To file a consumer complaint with Ministry visit: https://www.ontario.ca/page/filing-consumer-complaint

Office Telephone: 
416-326-8800
Toll-free Telephone: 
1-877-666-6545
Email: 
consumer@ontario.ca
TTY: 
416-229-6086
Address One: 
Consumer Protection Branch
77 Wellesley Street West Box 450
Toronto, ON M7A 2J5
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