Long-Term Care Action Line

The Long-Term Care Action Line is a service to hear concerns and complaints from persons receiving service from Long-Term Care Homes and Community Care Access Centres (CCAC).

The Action Line offers service in English and French.  This Q&A document is available in 19 languages.

You can call with any problems, concerns and/or complaints that you have about home care services or any issues regarding a CCAC.

The Long-Term Care ACTION Line is open seven days a week, from 8:30 a.m. to 7:00 p.m., and can be reached toll-free at: 1-866-434-0144.

Toll-free Telephone: