East York tenants accusing landlord of not keeping heat high enough

January 9, 2018
Article Source
Toronto Star

Tenants of a large East York apartment building say they're catching colds and wearing parkas to bed because their landlord refuses to keep the heat high enough — an accusation the landlord denies.

About 30 residents of 75 Eastdale Ave. staged a protest in their building lobby Saturday to draw attention to the issue that they say has been chilling their homes for as long as six years.

"Tenants are leaving the stove on — they have no other choice," said Saiful Haq, a tenant who's been at the address for five years. "It's putting the whole building at risk."

The group of tenants allege CAPREIT, a property management company that owns interests in over 50,000 residential units in Canada according to its website, has been keeping the temperature too cold in the winter months.

But when the city has inspected the building, unit temperatures have been above 21 degrees Celsius throughout the building units, according to the company.

"We're delivering 27 degrees when it's minus 27 (degrees) outside so we're doing an incredibly good job," said CAPREIT chief operating officer Mark Kenney, referring to high temperature readings in some units. "We're at a loss as to where we have fallen short."

Residents report inconsistency in their unit temperatures, alleging that when they call the city at 311 to report the cold, the temperature temporarily gets boosted for a couple of days, only to drop again overnight when the city inspectors are not expected to visit.

One resident, Muhammad Naeem, has collected over 100 signatures from tenants concerned about the heat, security, cleanliness, and pest control in the building.

Read more: East York tenants accusing landlord of not keeping heat high enough