News from Ontario Ministry of Government and Consumer Services

The Ministry of Government and Consumer Services provides information on consumer rights: how to complain when you're not treated properly; how to deal with collection agencies; how to protect yourself when contracting for services such as home renovations, water heater rentals, and motor vehicle purchase and repair; how to cancel a contract, and many other topics.

Please note that walk-in / counter advice is not available. To file a consumer complaint with Ministry visit: https://www.ontario.ca/page/filing-consumer-complaint

More information

As of January 1, 2017, the maximum cost of borrowing a payday loan has gone down

As of January 1, 2017, the maximum cost of borrowing a payday loan has gone down to $18 for every $100 that you borrow.

Posted:
May 18, 2017

Romance Scams

As we gear up for Valentine's Day, a reminder to beware of the perils of romance scams...

Posted:
February 11, 2013