If a person believes that a provincial government organization has treated them in a way they believe is unfair, illegal, unreasonable, mistaken, or just plain wrong, they can complain to the Ontario Ombudsman. The Ombudsman's job is to investigate complaints about organizations and recommend ways to resolve the problem.
Legal System – Ombudsman
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This web site has information about what the Ombudsman does, what kind of complaints it investigates, how to make a complaint about an Ontario government organization, and how to make a complaint online.
This document describes the role of the Ontario Ombudsman, the types of complaints the Ombudsman's office investigates, and how to register a complaint. It includes a flow chart that describes the process used to respond to complaints.
This fact sheet is for recipients of the Ontario Disability Support Program (ODSP) who have concerns about how they have been treated by ODSP staff. It explains how to make a complaint to Ombudsman Ontario, how to make a group complaint, and how a...