Every tenant has the right to a home that is well maintained, in a building that is clean and safe. Ontario law says what landlords must do to protect this right and what tenants can do if there is a problem.
Housing Law – Maintenance and repairs
Resources: Maintenance and repairs
A project of Community Living Ontario, the Administrative Justice Support Network supports people who are making an appeal before an administrative board or tribunal whether or not they have legal representation. Their website has information on...
This guide lists seven steps to help you recognize and deal with tenancy problems. Examples show how each step can be used. The seven steps are:
- Discover your problem
- Know your rights
- Know what you want
- Know who...
Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This booklet explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get...
This booklet describes some important things about the Residential Tenancies Act (RTA) and some ways it is different from the law it replaced. Topics covered include rent increases, deposits and other charges, repairs and maintenance, privacy, moving...
The Frequently Asked Questions section of the Advocacy Centre for Tenants Ontario (ACTO) web site covers many issues tenants ask about: evictions in winter, changing locks, resources for newcomers, how to get repairs done, plus links to further...
This web site has information in question and answer form on topics such as finding a lawyer, tickets and fines, lawsuits and disputes, family and criminal law, human rights, and wills and estates. There is a toll-free number people can call to get...
This brochure discusses landlords' obligations to heat a rental unit, measures tenant can take if they have problems with heating, and low-cost solutions to save on heating bills. Most of the information applies to all of Ontario, but the resources...
This web site has information in the form of fact sheets, podcasts, and other tools meant to help small-scale landlords learn about the rules and regulations that govern residential tenancies in Ontario and manage their rental relationships...
This webinar has information on tenants' rights and responsibilities under the Residential Tenancies Act. When can tenants be evicted? What is the process? What if a tenant has serious repair/maintenance issues? Facilitated by Tracy Heffernan,...
This article on page 2 of the Northwest Community Legal Clinic's December 2011 newsletter discusses who is responsible for shoveling snow and ice around a building with tenants.
The Government of Ontario has produced this fact sheet that answers questions such as who is responsible when a bed bug infestation is discovered in an apartment, who pays for pest control costs, and what tenants should do if the landlord fails to...
This web page includes links to frequently asked questions and brochures on topics such as rent increases, ending a tenancy, subletting, rent payment, maintenance and repairs, mobile homes and land lease communities, and illegal lockouts. There is...
These slides were developed for use at a workshop. The following is a translation of the workshop description taken from the AJEFO web site. The workshop on housing deals with the laws that...
This online guide features detailed legal rights information about rental housing in Ontario, including rental agreements, maintenance and repairs, rent increases, and eviction.
Topics covered include:
- Renting a new place
- ...
This webinar, presented by Sheeba Sibal of West Scarborough Community Legal Services, gives service providers an overview of the Ontario Residential Tenancies Act. It looks at requirements of the lease, rules about rent, termination of tenancy by the...
This conference presentation covers what tenant insurance is, whether or not tenants should have tenant insurance, whether a landlord can require tenants to have insurance, and how tenants can be affected if they don't have insurance.
This pamphlet provides an overview, in French, of what tenants need to know about the new Residential Tenancies Act. It covers the topics listed below.
Ce dépliant fournit aux locataires des informations sur la nouvelle Loi sur la location à...
This brochure explains tenants' rights related to leases and tenancy agreements, evictions, and repairs and maintenance. It includes information on guidelines for rent increases.
This manual explains the Residential Tenancies Act and includes information on the Landlord and Tenant Board, moving in, rent, repairs and maintenance, privacy, ending a tenancy, and evictions. Topics covered apply to tenants across Ontario but many...

