In Ontario, free home care services are available through Community Care Access Centres (CCAC), and other programs. There are laws that say how a person must be treated when applying for or getting home care services through a CCAC.
Health and Disability – Home care
Resources: Home care
A project of Community Living Ontario, the Administrative Justice Support Network supports people who are making an appeal before an administrative board or tribunal whether or not they have legal representation. Their website has information on...
ARCH Disability Law Centre has produced a series of six fact sheets, each focussing on a specific area of attendant services:
- Attendant Services - General Overview
- Direct Funding
- Community Care Access Centres
Ontario's Home Care Bill of Rights sets out how a person must be treated when applying for or getting home care services through a Community Care Access Centre (CCAC). The Bill of Rights may also apply to other programs, such as supportive housing and...
The web site of ARCH Disability Law Centre has legal information in the following areas:
Attendant Care Services
Services for Persons with Intellectual Disabilities
Written for seniors, this section of the Advocacy Centre for the Elderly (ACE) web site describes home care services in Ontario and how they are provided. There are also Frequently Asked Questions, links to ACE publications on topics such as...
This booklet is for people who apply for or get home care services through a Community Care Access Centre (CCAC) in Ontario. It explains how to make a complaint about services, and how to appeal if the complaint does not result in a satisfactory...