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Consumer Law – Motor vehicle sales and repairs

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This toolkit has information on how the Motor Vehicles Dealers Act protects new and used vehicle buyers. It explains that dealers must be registered and follow a code of ethics. It looks at what disclosures must be made about the vehicle, what...

Available in:
English
Produced In:
2013
Format:
Booklet/PDF, Webinar

While there are many reputable repair facilities, some repair shops ignore the consumer disclosures and protections required by the Ontario Consumer Protection Act, 2002. This toolkit of resources covers repair estimates, rate disclosures, warranties...

Available in:
English
Produced In:
2013
Format:
Audio, Booklet/PDF, Webinar

The Ontario Ministry of Consumer Services has produced short videos with tips on topics such as collection agencies, water heater rentals, car repairs, funerals and burials, home improvements, gym memberships, and more.

Available in:
English, français (français)
Produced In:
2013
Format:
Web

The Ministry of Consumer Services has a web page that explains your rights when it comes to car repairs. It covers finding a good repair shop, estimates, warranties, invoices, what happens if the shop doesn't do a good job, what happens if you...

Available in:
English, français (français)
Produced In:
2012
Format:
Web

The web site of the Ontario Ministry of Consumer Services has information in multiple languages about the rights of consumers. Among the topics covered are: Auto Repair Shops, Collection Agencies, Door-to-Door Sales, Home Furnishings, Identity Theft,...

Available in:
English, français (français)
Produced In:
2011
Format:
Web

This webinar, presented by Margaret Capes, Legal Education Coordinator of Community Law School (Sarnia-Lambton) Inc., looks at protections under the Consumer Protection Act (CPA). It covers the impact of false, misleading, or deceptive representations...

Available in:
English
Produced In:
2011
Format:
Webinar

This web site has information for consumers about how they are protected under the Motor Vehicles Dealers Act when they buy a car in Ontario. It explains consumer rights and remedies when buying cars, how to avoid buying cars that might be damaged or...

Available in:
English
Produced In:
2010
Format:
Web

New and used motor vehicle sales and leases in Ontario are subject to tougher consumer protection laws as of January 1, 2010. This webinar gives an overview of the new law using case studies to illustrate the strength of these consumer protections.

Available in:
English
Produced In:
2010
Format:
Webinar

This webinar focuses on repair estimates, rate disclosures, warranties, and invoicing for repairs. It reviews consumer remedies, dos-and-don'ts when faced with an unsatisfactory repair job or unexpected repair bill, and protections under the Consumer...

Available in:
English
Produced In:
2010
Format:
Webinar

This web site has information about various areas of law, such as small claims court, criminal injuries compensation, Ontario Works (OW), Ontario Disability Support Program (ODSP), landlord and tenant law, administrative tribunal procedures (Statutory...

Available in:
English
Produced by:
Simon Shields, LLB
Produced In:
2010
Format:
Web

This section of the Ministry of Consumer Services web site outlines the rights and obligations of car buyers under Ontario legislation. It discusses buying a new car, buying a used car, and consumer rights under the Motor Vehicles Dealers Act;...

Available in:
English, français (français)
Produced In:
2010
Format:
Web