I just got the final bill for my kitchen renovation and it is 25% over the original written estimate. What are my options?
Under the law, the final price of the goods or services cannot be more than 10 per cent over the original estimate. If new work comes up, your home reno contractor should discuss it with you and you should be asked to approve a "change order" that includes the new work and a revised estimate to cover new goods and services.
If you want to complain about a home reno contractor, go to Filing a complaint to find out how. If that doesn't get you anywhere, contact the Consumer Protection Branch of the Ontario Ministry of Consumer Services.