I have to bring my car in for repairs, but I'm afraid of getting ripped off. What are my rights?

Question: 
I have to bring my car in for repairs, but I'm afraid of getting ripped off. What are my rights?
Answer: 

The following answer is taken from Motor Vehicles produced by Ontario Ministry of Consumer Services.

Repair shops must display a sign setting out charges and repair practices. The sign must be in a conspicuous place and must state:

•  That the repairer is required to offer a written estimate unless the consumer authorizes a maximum amount they are willing to pay.

•  That replaced parts will be returned to you if you want them.

•  How labour costs are calculated (including the hourly rate and any flat-rate charges).

•  Whether there is a charge for estimates and whether commissions are paid to mechanics.

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