I’m not allowed to visit my friend who lives in a nursing home...

Question: 
My friend lives in a long-term care home. I would like to visit her, but her daughter told the home not to let me in. The staff told me they have to do what the daughter says because she is my friend's substitute decision-maker. I've talked to my friend on the phone and I know she would like to see me. What can I do?
Answer: 

Your friend has the right to have whichever visitors she chooses. The long-term care home staff must respect her wishes about that, no matter what her daughter or anyone else may tell them.

Even if your friend is mentally unable to make health care or personal care decisions for herself, she still has the right to visit with and communicate with anyone she wants.

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