Resources - français

This guide was written for child and family service providers who provide support and assistance to people living with or affected by HIV. It includes these sections:

  • Information that my client may require, such as: What is disclosure? What does the law in Canada say about disclosure of HIV status? Do people living with HIV have a legal obligation to disclose their status to their health care provider? 
  • My duties as a service provider, such as: What are my duties to my client with respect to their privacy? What are the consequences for breaching this duty? Are there any limitations on my duty to maintain my client’s confidentiality? 
  • Additional resources
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

Rules under the Consumer Protection Act (CPA), Highway Traffic Act (HTA), and the Repair and Storage Liens Act (RSLA) take effect on January 1, 2017. This fact sheet highlights key changes to help those affected become more aware and prepared. Topics covered are:

  • What is happening?
  • What changes will take place on January 1, 2017?
  • Repair and Storage Liens Act (RSLA)
  • Highway Traffic Act changes
  • Who is impacted by the new rules?
  • New Rules Already in Effect
  • What changed on July 1, 2016?
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This booklet explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.

Available in:
English, français (français)

This pamphlet explains what a worker should do if they have a job-related injury or disease, how they can apply for benefits from the Workplace Safety and Insurance Board, and what happens when the Board gets a report of their injury. It also has sections about what their employer must do, and where injured workers can get legal help.

Available in:
English, français (français)

The OIPRD accepts complaints about sworn police officers in Ontario. This includes municipal and regional police services and the Ontario Provincial Police (OPP).​ You can make a complaint about the police using this online complaint form and submitting the form online.

Available in:
English, français (français)
Produced In:
2017
Format:
Web

The information on this Ontario Energy Board (OEB) page applies to contracts that are entered into on and after January 1, 2017. In order for an energy contract to be renewed or extended, the original contract must allow renewal or extension. Some of the topics covered:

  1. You do not have to renew or extend your energy contract.
  2. Energy retailers are not your utility, the government or the OEB.
  3. Automatic renewal or extension is not allowed as of January 1, 2017.
  4. Savings are not guaranteed.
  5. There will be other charges. 
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This booklet explains how to apply to Ontario Works for financial assistance, who can get assistance, what kinds of questions Ontario Works (OW) can ask, how to apply for a special diet, and what to do if OW won't accept an application or refuses assistance.

Available in:
English, français (français), Arabic (عربي )

Starting January 1, 2017, in certain circumstances, police must follow new rules about when and how they can ask someone to identify themselves.

This fact sheet covers:

  1. When then new rules apply
  2. When the new rules don't apply
  3. What an officer must do if they ask you for ID in a situation when the rules apply
  4. Exceptions
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

Starting January 1, 2017, in certain circumstances, police must follow new rules about when and how they can ask someone to identify themselves.

This resource covers:

  1. When new rules apply
  2. The rules and what they mean for you
  3. Exceptions
  4. Managing data
  5. Training
Available in:
English, français (français)
Produced In:
2017
Format:
Web

Arts councils encourage artists who are Deaf or have a disability to apply for grants to develop their artistic projects. However, artists on ODSP worry about how this funding may affect their eligibility for, or the amount of ODSP benefits. This brochure explains the ODSP income rules and how various kinds of arts grants may be treated.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF