Resources - français

This booklet explains how to apply to Ontario Works for financial assistance, who can get assistance, what kinds of questions Ontario Works (OW) can ask, how to apply for a special diet, and what to do if OW won't accept an application or refuses assistance.

Available in:
English, français (français), Arabic (عربي )

Starting January 1, 2017, in certain circumstances, police must follow new rules about when and how they can ask someone to identify themselves.

This fact sheet covers:

  1. When then new rules apply
  2. When the new rules don't apply
  3. What an officer must do if they ask you for ID in a situation when the rules apply
  4. Exceptions
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

Starting January 1, 2017, in certain circumstances, police must follow new rules about when and how they can ask someone to identify themselves.

This resource covers:

  1. When new rules apply
  2. The rules and what they mean for you
  3. Exceptions
  4. Managing data
  5. Training
Available in:
English, français (français)
Produced In:
2017
Format:
Web

Arts councils encourage artists who are Deaf or have a disability to apply for grants to develop their artistic projects. However, artists on ODSP worry about how this funding may affect their eligibility for, or the amount of ODSP benefits. This brochure explains the ODSP income rules and how various kinds of arts grants may be treated.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

There are several ways to shop without going to a store or having a salesperson come to your home. The most common of these are online, telephone, and mail-order shopping. This publication explains your legal rights when you shop by internet, phone, or mail, and how you can enforce those rights.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF, Web

The Income Security Advocacy Centre (ISAC) has created a rates sheet to let people on social assistance, and people who work with them, know what the rates are for Ontario Works, ODSP and the Ontario Child Benefit. The September 2017 rates sheet shows the new Basic Needs and Maximum Shelter rates for different family types. This rates sheet also shows the Ontario Child Benefit amounts, for people who have children.

The rates sheet also gives some background about decisions behind the increases, and talks about increases being made to other benefits available inside OW and ODSP.

The increases come into effect on OW and ODSP cheques received at the end of September, 2017.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

This publication explains the legal rights of people who borrow money from a payday loan company, including limits on fees and interest, information that the lender must provide, and when the borrower can cancel the loan. It also suggests places to get help if the lender does not follow the law.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF, Web

The OIPRD accepts complaints about sworn police officers in Ontario. This includes municipal and regional police services and the Ontario Provincial Police (OPP).​ This Complaints Process Chart provides an overview of the complaint process.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

The Canadian Council for Refugees (CCR) has prepared some Frequently Asked Questions about refugee claimants arriving from the U.S.

The questions include:

  • Why are there more people crossing from US into Canada to make refugee claims?
  • Why do people cross irregularly?
  • What is the Safe Third Country Agreement?​
  • Why is the US not safe for refugees?
  • What happens to refugee claimants who cross irregularly?
  • What are the security concerns when refugee claimants cross irregularly?
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This is information Legal Aid Ontario has developed to help you understand what your school can suspend or expel you for and what you can do if it happens to you. Topics covered are:

  • What can I be suspended or expelled for?
  • What are my rights?
  • What is Legal Aid Ontario doing to help?
Available in:
English, français (français)
Produced In:
2017
Format:
Web