Resources - français

Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This booklet explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.

Available in:
English, français (français)

This pamphlet explains what a worker should do if they have a job-related injury or disease, how they can apply for benefits from the Workplace Safety and Insurance Board, and what happens when the Board gets a report of their injury. It also has sections about what their employer must do, and where injured workers can get legal help.

Available in:
English, français (français)

The information on this Ontario Energy Board (OEB) page applies to contracts that are entered into on and after January 1, 2017. In order for an energy contract to be renewed or extended, the original contract must allow renewal or extension. Some of the topics covered:

  1. You do not have to renew or extend your energy contract.
  2. Energy retailers are not your utility, the government or the OEB.
  3. Automatic renewal or extension is not allowed as of January 1, 2017.
  4. Savings are not guaranteed.
  5. There will be other charges. 
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This booklet explains how to apply to Ontario Works for financial assistance, who can get assistance, what kinds of questions Ontario Works (OW) can ask, how to apply for a special diet, and what to do if OW won't accept an application or refuses assistance.

Available in:
English, français (français), Arabic (عربي )

Arts councils encourage artists who are Deaf or have a disability to apply for grants to develop their artistic projects. However, artists on ODSP worry about how this funding may affect their eligibility for, or the amount of ODSP benefits. This brochure explains the ODSP income rules and how various kinds of arts grants may be treated.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

There are several ways to shop without going to a store or having a salesperson come to your home. The most common of these are online, telephone, and mail-order shopping. This publication explains your legal rights when you shop by internet, phone, or mail, and how you can enforce those rights.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF, Web

This publication explains the legal rights of people who borrow money from a payday loan company, including limits on fees and interest, information that the lender must provide, and when the borrower can cancel the loan. It also suggests places to get help if the lender does not follow the law.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF, Web

The Canadian Council for Refugees (CCR) has prepared some Frequently Asked Questions about refugee claimants arriving from the U.S.

The questions include:

  • Why are there more people crossing from US into Canada to make refugee claims?
  • Why do people cross irregularly?
  • What is the Safe Third Country Agreement?​
  • Why is the US not safe for refugees?
  • What happens to refugee claimants who cross irregularly?
  • What are the security concerns when refugee claimants cross irregularly?
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This is information Legal Aid Ontario has developed to help you understand what your school can suspend or expel you for and what you can do if it happens to you. Topics covered are:

  • What can I be suspended or expelled for?
  • What are my rights?
  • What is Legal Aid Ontario doing to help?
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This booklet explains the basic rules for property division between separating married spouses, their rights and obligations with respect to the matrimonial home, and what happens to property if one spouse dies. It also explains the different situation of common-law spouses. There are sections on responsibility for debts, division of CPP credits, and written agreements. The booklet closes with detailed information on where to find legal assistance.

Available in:
English, français (français), Chinese (中文), Spanish (español)
Produced In:
2017
Format:
Booklet/PDF, Web