Resources - français

The information on this Ontario Energy Board (OEB) page applies to contracts that are entered into on and after January 1, 2017. Some of the topics covered are:

  1. Know your rights
  2. Energy retailers can't sign you up for a contract while they are at your home.
  3. You have a choice.
  4. Energy retailers are not your utility, the government or the Ontario Energy Board.
  5. Savings are not guaranteed.
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This Ontario Energy Board (OEB) feature allows you to compare your current bill from your local utility with what to expect if you sign an energy contract with an energy retailer (also called an electricity retailer or a natural gas marketer). The bill calculator uses the regulated rates for each utility in Ontario. You can enter the contract price offered by the energy retailer to compare.

Available in:
English, français (français)
Produced In:
2017
Format:
Web

This booklet explains the legal services that Legal Aid Ontario provides to people with low incomes. It includes a directory of the community legal clinics and specialty legal clinics in Ontario.

Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF, Web

Tenants have a legal right to be free from harassment and discrimination by their landlords or by other tenants. This booklet explains these rights as well as tenants' right to privacy in their homes. It describes what tenants can do if these rights are not respected.

Available in:
English, français (français)

This guide from the Ministry of Community and Social Services has information for licensed health care professionals who may be asked to provide medical information for a patient who is undergoing a medical review for the Ontario Disability Support Program (ODSP).

The purpose of the guide is to:

  • provide an overview of the Ontario Disability Support Program including medical reviews
  • explain the role of licensed health care professionals in the Ontario Disability Support Program medical review process
  • outline key information required by the Ministry of Community and Social Services to make an informed decision, and
  • clarify billing information.
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This section of the Government of Canada website lists these contents:

  • Applying for EI benefits online
  • What information do I need to apply?
  • Reactivating an existing claim
  • Completing the EI application form
  • After you apply
  • When will I know whether or not I am entitled to receive EI benefits?
  • Receiving your EI benefits
  • Getting information about your EI claim
    • My Service Canada account
    • EI telephone information service
  • Looking for a job
  • For more information about EI benefits
Available in:
English, français (français)
Produced In:
2017
Format:
Web
The purpose of this guide is to help federally-regulated employers address substance dependence in the workplace in a way that is in harmony with human rights legislation. This guide outlines the rights and responsibilities of the employee, job applicants, the employer, unions and/or employee representatives.
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

Legal Aid Ontario (LAO) has prepared an infographic that explains what you can expect at your first appearance. There is both an infographic and text version of the information. Topics covered are:

  • What is first appearance?
  • Things to consider before your first appearance
  • When to see duty counsel?
  • What happens during first appearance?
Available in:
English, français (français)
Produced In:
2017
Format:
Web

This guide was written for child and family service providers who provide support and assistance to people living with or affected by HIV. It includes these sections:

  • Information that my client may require, such as: What is disclosure? What does the law in Canada say about disclosure of HIV status? Do people living with HIV have a legal obligation to disclose their status to their health care provider? 
  • My duties as a service provider, such as: What are my duties to my client with respect to their privacy? What are the consequences for breaching this duty? Are there any limitations on my duty to maintain my client’s confidentiality? 
  • Additional resources
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF

Rules under the Consumer Protection Act (CPA), Highway Traffic Act (HTA), and the Repair and Storage Liens Act (RSLA) take effect on January 1, 2017. This fact sheet highlights key changes to help those affected become more aware and prepared. Topics covered are:

  • What is happening?
  • What changes will take place on January 1, 2017?
  • Repair and Storage Liens Act (RSLA)
  • Highway Traffic Act changes
  • Who is impacted by the new rules?
  • New Rules Already in Effect
  • What changed on July 1, 2016?
Available in:
English, français (français)
Produced In:
2017
Format:
Booklet/PDF