Resources - français

The Consumer Handbook is intended to help you become a better-informed and more confident consumer. It offers information on a wide range of topics such as online shopping, contracts, housing and home renovations, identity theft, collection agencies, and much more, to help you build your buying skills. 

Available in:
English, français (français)
Produced In:
2016
Format:
Web

The Workplace Safety and Insurance Board (WSIB) requires that a person must obey certain obligations to get disability insurance benefits from the WSIB. This section of the WSIB website addresses these topics and questions:

  • What are the activities the injured worker must co-operate with?
  • Leaves and Vacations
  • Failure to co-operate -- what could happen?

Note: Versions of this resource in many other languages are provided on the webpage by Google Translate.

Available in:
English, français (français)
Produced In:
2016
Format:
Web

This 5-part (45-minute) eLearning series is for public, private, and not-for-profit sectors, and uses interactive videos, short documents, and scenarios. The contents include:

  • Part 1 - Introduction
  • Part 2 - Reducing the Potential for Conflict
  • Part 3 - Examples of Competing Rights Situations
  • Part 4 - Key Legal Principles
  • Part 5 - Framework For Resolving Issues in Organizations
Available in:
English, français (français)
Produced In:
2016
Format:
Video

This booklet explains what a continuing power of attorney for property is, reasons to make one, and what can happen if you do not. Topics include: how to make a continuing power of attorney for property; when an attorney can make decisions; what kind of decisions they can make; and where to get forms, legal information, and help.

Available in:
English, français (français)

This booklet provides information on the Canada Pension Plan (CPP) disability pension for workers who can no longer work because of a physical or mental disability. Topics include who can get a disability pension, how to apply, other available benefits, and where to get help if refused.

Available in:
English, français (français)

Credit counsellors and debt settlement companies offer to help people get out of debt and stop creditors from bothering them. This resource covers the differences between non-profit credit counsellors and debt settlement companies, how they work, the rules they must follow, and the legal rights of people who use their services.

Available in:
English, français (français)
Produced In:
2016
Format:
Booklet/PDF, Web

The Criminal Injuries Compensation Board (CICB) web site has information about financial compensation for victims of violent crimes and deceased victims' family members who qualify under the Compensation for Victims of Crime Act. The site, redesigned in 2016, includes information on:

  • CICB Application and Hearing Process,
  • Forms and filings and  
  • Frequently Asked Questions (FAQ)
Available in:
English, français (français)
Produced In:
2016
Format:
Web

This resource provides information related to physical or emotional abuse or threatened abuse with a set of questions that can provide useful information and resources.

Available in:
English, français (français)
Produced In:
2016
Format:
Web

This booklet is meant to help you decide whether you have a serious debt problem and gives suggestions for solving your difficulties and avoiding them in the future. It includes these topics:

  • Introduction
  • Recognize the danger signals
  • Possible solutions
  • What you should know
  • Where to go for help
  • Assessment and counselling
  • Consumer proposal
  • Bankruptcy
  • Appendix I – Excerpts from the Bankruptcy and Insolvency Act concerning bankruptcies

Available in:
English, français (français)
Produced In:
2016
Format:
Web